Terms of Service
Last updated: 10 May 2026
These Terms of Service ("Terms") govern your use of More To Life ("the Service"), provided by More To Life ("we", "us", "our"). By accessing or using the Service, you agree to be bound by these Terms.
1. Eligibility
You must be at least 16 years old to use the Service. By creating an account, you confirm that you meet this age requirement.
2. Your account
You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorised use of your account. We are not liable for any loss arising from your failure to keep your credentials secure.
3. Acceptable use
You agree not to:
- Use the Service for any unlawful purpose.
- Attempt to gain unauthorised access to other users' accounts, the underlying infrastructure, or restricted parts of the Service.
- Reverse-engineer, decompile, or otherwise attempt to derive the source code of the Service except where expressly permitted by law.
- Use automated tools (bots, scrapers) to access or interact with the Service.
- Upload content that is unlawful, harmful, defamatory, or that infringes the rights of others.
4. Health and wellness disclaimer
More To Life is a wellness tool, not a medical device or healthcare service. Assessments, scores, and AI-generated insights are for informational and motivational purposes only. They are not medical advice, diagnosis, or treatment, and they do not replace consultation with a qualified healthcare professional. Always seek the advice of your doctor or other qualified healthcare provider for any medical concern.
If you are experiencing a mental health crisis, please contact your local emergency services or a crisis helpline immediately. In the UK: Samaritans 116 123. In the US: 988 Suicide & Crisis Lifeline.
5. Subscription and billing
Premium features may require a paid subscription. Pricing, billing cycles, and refund policies are disclosed at the point of purchase. Subscriptions automatically renew unless cancelled before the end of the current period. You can cancel at any time through your account settings.
6. B2B / corporate plans
If your access is provided by an employer, coach, or other organisation, additional terms may apply between us and that organisation. Your individual use of the Service is still governed by these Terms. The organisation does not gain access to your individual wellness data under any circumstances.
7. Intellectual property
The Service, including all content, design, code, and trademarks, is owned by us or our licensors. You receive a limited, non-exclusive, non-transferable licence to use the Service for personal, non-commercial purposes. Your wellness data, the assessments and signals you create, remains yours; you grant us a licence to store, process, and display it for the purpose of operating the Service.
8. Termination
You may terminate your account at any time through the in-app erasure flow or by contacting us. We may suspend or terminate your access if you breach these Terms or use the Service in a way that harms us or other users. Upon termination, your data is handled in accordance with our Privacy Policy.
9. Disclaimers and liability
The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of fitness for a particular purpose, merchantability, and non-infringement.
To the maximum extent permitted by law, our total liability to you for any claim arising from your use of the Service is limited to the amount you paid us in the 12 months preceding the claim, or £100 if you have not paid us anything.
10. Changes to these Terms
We may update these Terms from time to time. Material changes will be notified to you via email or an in-app notification at least 30 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.
11. Governing law
These Terms are governed by the laws of England and Wales. Any dispute will be subject to the exclusive jurisdiction of the courts of England and Wales, save for users in the EU who retain the right to bring proceedings in their country of residence.
12. Contact
Questions? Reach us at [email protected].
This document is provided in good faith. It is not legal advice and should be reviewed by qualified counsel before relying on it in a regulatory or contractual context.